Terms of service

Terms of Service

Effective Date: August 13th, 2025

By using our website and purchasing our products, you agree to comply with and be bound by the following terms. Please read these Terms of Service carefully before using our site.

 

1. General Terms

By accessing our site, you agree that:

  • You will not use our products for illegal or unauthorized purposes.
  • You agree not to transmit any viruses, or code of destructive nature.

We reserve the right to refuse service to anyone for any reason at any time.

 

2. Product Information

  • Availability: Our products are subject to availability, and we reserve the right to limit quantities or discontinue any product at our discretion.
  • Pricing: Prices for our products are subject to change without notice.
  • Accuracy: While we strive to ensure all product descriptions and prices are accurate, errors may occur. We reserve the right to correct any errors or inaccuracies and update information at any time.

 

3. Orders and Payments

  • Order Acceptance: Placing an order on our site does not guarantee acceptance. We may cancel or limit orders at our discretion.
  • Payment: All payments are securely processed. By completing your purchase, you agree to provide accurate payment and contact information.
  • Taxes: Prices displayed on our website exclude taxes unless stated otherwise. You are responsible for any applicable taxes.

 

4. Shipping and Delivery

  • Processing Time: Orders are typically processed within 1-3 business days.
  • Delivery Times: Delivery times may vary slightly based on your location and chosen shipping method. Typical delivery times are 14 days after ordering. Please note that shipping times may be delayed slightly during holiday months, or periods of high demand.
  • Lost or Delayed Packages: We are not responsible for delays caused by shipping carriers. If your package is lost, contact us at contact@shopelusiv.com for assistance.

 

5. Returns and Refunds

Please refer to our Return and Refund Policy for detailed information on returns, exchanges, and refunds.

 

6. Intellectual Property

All content on our site, including text, graphics, logos, and images, is the property of Elusiv and is protected by copyright laws. You may not reproduce, distribute, or use any content without our prior written consent.

 

7. User-Generated Content

If you share photos, reviews, or other content with us (via social media or email):

  • You grant Elusiv a non-exclusive, royalty-free, and perpetual license to use, modify, and publish this content for marketing purposes.
  • You confirm that the content does not violate any third-party rights.

 

8. Limitation of Liability

To the fullest extent permitted by law:

  • Elusiv shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products.
  • Our liability is limited to the purchase price of the product.

 

9. Indemnification

You agree to indemnify and hold Elusiv harmless from any claims, damages, or expenses arising from your use of our website or violation of these Terms of Service.

 

10. Governing Law

These Terms of Service and any disputes arising from them shall be governed by and constructed in accordance with the law.

 

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website.

 

12. Contact Us

For questions about these Terms of Service, contact us at:

  • Email: contact@shopelusiv.com